Privacy Policy

This Privacy Policy describes how Solar Elm ("solar-elm.com") collects, uses, and protects personal information provided by visitors to our website. Solar Elm provides strategic consulting for businesses operating in Japan from our office at 1-6-12 Higashi-Sumida, Sumida-ku, Tokyo 131-0042. We are committed to safeguarding the privacy of individuals who interact with us through this website.

Information We Collect

Solar Elm collects information that you voluntarily provide when you use our contact forms, subscribe to communications, or engage with our consulting services. This may include your name, email address, telephone number, company name, job title, and the content of your inquiry. We also automatically collect certain technical data when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages viewed.

How We Use Your Information

We use the information we collect to respond to your inquiries about our strategic consulting for businesses operating in Japan, to provide and improve our consulting services, to send relevant industry updates and firm communications (only with your consent), and to analyze website usage patterns to enhance the user experience. Solar Elm does not sell, rent, or share your personal information with third parties for their own marketing purposes.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality, analyze traffic, and personalize content. Essential cookies are necessary for the website to function properly. Analytics cookies help us understand how visitors interact with our site. You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

Data Security

Solar Elm implements appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption for data transmission and restrict access to personal information to authorized personnel who require it for legitimate business purposes. While we strive to protect your information, no method of electronic transmission or storage is completely secure.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Contact form submissions are retained for up to 24 months. Analytics data is anonymized after 14 months. When personal data is no longer required, we securely delete or anonymize it.

Your Rights

You have the right to access, correct, or delete your personal information held by Solar Elm. You may also request restriction of processing or object to certain uses of your data. To exercise these rights, please contact us using the details below. We will respond to your request within 30 days. Under Japan's Act on the Protection of Personal Information (APPI), you have additional rights regarding the handling of your personal data by businesses operating in Japan.

Third-Party Services

Our website may contain links to third-party websites or services. Solar Elm is not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services you access through our website. We may use third-party analytics services to help us understand website usage; these services may collect information sent by your browser as part of a web page request.

International Data Transfers

As Solar Elm operates in Japan and serves international clients, your personal information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for any such transfers in compliance with applicable data protection laws, including the APPI and relevant international frameworks.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable regulations. Material changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact Solar Elm at: 1-6-12 Higashi-Sumida, Sumida-ku, Tokyo 131-0042. Phone: +81 03-5928-3647. Email: info@solar-elm.com.

Last updated: September 2026